Welcome to our IZAR@MOBILE App. We would like to inform you about the processing of your personal data (hereinafter referred to as "data”) by Diehl Metering GmbH and the rights to which you are entitled.
We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU General Data Protection Regulation (EU GDPR) and the country-specific implementation laws applicable to us.
Personal data is information that makes it possible to identify a natural person. This includes, in particular, name, date of birth, address, telephone number, e-mail address, but also your IP address. Data is anonymous if no personal reference to the user can be established.
You can access this privacy policy at any time under the menu item “Privacy Center” within the App and make your personal privacy settings.
This service for IZAR@MOBILE App (hereinafter referred to as “App”) will be provided by Diehl Metering GmbH (hereinafter “we” or “us”).
Responsible for the processing of your data is:
Diehl Metering GmbH
Industriestraße 13
91522 Ansbach
Deutschland
Diehl Metering GmbH processes the following data when you use the IZAR@MOBILE App:
This section covers data that the app automatically collects from the user's device:
This section focuses on data actively provided by the user when interacting with the app:
This section focuses on the third-party data, which may be collected or used:
We use third-party services like Google Analytics and Crashlytics to improve the functionality of the app and analyze usage data. These services may collect data such as:
We use Google Analytics to analyze how users interact with the app. This helps us improve features and user experience. Google may collect data such as:
Google Analytics operates under Google’s privacy policy, which can be reviewed here.
The processing of this data is based on your consent in accordance with Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time via the app's "Privacy Center."
We use Firebase Crashlytics, a crash-reporting tool that collects data on app crashes and technical errors. The data collected includes:
This data helps us identify and fix technical issues, improving the stability and security of the app. Crashlytics is operated by Google under their privacy policy here.
The legal basis for this data processing is our legitimate interest in ensuring the app's functionality and stability, in line with Art. 6 para. 1 lit. f) GDPR.
No processing of special categories of personal data within the meaning of Art. 9 (1) EU GDPR takes place.
IZAR@MOBILE 2 is a software by Diehl Metering designed to let you remotely read various types of intelligent meters. With the software, you can configure the metering devices and the system components. IZAR@MOBILE also lets you plan and manage the metering routes and see the location of the metering points on the map. For this reason, the data is collected.
The legal basis for data processing is Art. 6 para. 1 b) GDPR.
We store your personal data for the duration of the usage or contractual relationship via the App. We delete your data as soon as it is no longer required for the above-mentioned purposes. Data will only be stored beyond this period in cases where we are obliged to do so. Such an obligation may arise, for example, from tax law.
We ensure that only the Diehl Metering departments and persons who need your data to fulfill their contractual obligations receive it.
We do not transfer any Data to third countries.
We would like to inform you about your rights as a data subject. These rights are standardized in Articles 15 to 22 EU GDPR. They include:
To assert these rights, please contact: dataprivacy@diehl.com. The same applies if you have any questions about data processing in our company. You also have the right to lodge a complaint with a data protection supervisory authority.
If you have any questions or remarks regarding our handling of your Data or if you wish to exercise the rights as a data subject, please contact our Customer Solution Center (Kundenlösungscenter) – support-dmde@diehl.com.
You can also contact our data protection officer. You can reach him as follows: dataprivacy@diehl.com.
We will always keep this Data Protection Declaration current and up-to-date. We therefore reserve the right to change the Data Protection Declaration from time to time and to update changes in the collection, processing, or use of your Data. The current version of the Data Protection Declaration is available in the Privacy Center within the App at all times.